Shipping

With customers all around the world, we are happy to send our products to anywhere in the world. In case you don’t find your country or any specific question please contact us at info@keepe.bike

While we always dispatch an order between 2-7 working days, we can’t directly control the delivery times beyond our end. We do have shipping time estimations from the shipping companies and we have our experience but in some rare cases there some delays that beyond our reach or control

As a general rule, assume that delivery time will take up to 14 working days.

If you need specific info regarding your delivery country you are welcomed to contact us.  In some countries costumers also will have to pay local fees and levies. Unfortunately, it is beyond our reach and control. We are doing all the best to assist in that matter from our side.

If you live a small distant country we will be happy to ship your orders but delivery time might be a bit longer, so kindly be patience, it worth the wait…..

Returns

Any brand new product that has been purchased at our website can be returned  for a full refund or store credit within 14 days of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it.

It must also be in the original undamaged packaging. When sending it back please make sure you mention your order number and your name explicitly to avoid any inconvenience.

Please contact at info@keepe.bike  if more assistance is needed.

If you are not satisfied, let us know! We work extremely hard to making the highest quality products that we hope everyone will love.

Even though we believe we have, we are a brand that is constantly improving our product based on customer feedback.